FAR NORTH CARES IN-HOME CARE SERVICES
We are a not-for-profit community organisation that provides in-home care services to residents along the coast from Innisfail to Cow Bay and inland from Tablelands to Daintree.
About Us
Your home care journey starts here.
To assist senior Australians with living independently in their own homes, the Australian Government has created the Home Care Packages (HCP) Program.
Far North Cares is a not-for-profit incorporated community organisation that provides remote community home care services in Far North Queensland.
We aim to employ locals and use local businesses to provide the support for our community whether they are living in town or on one of the many surrounding rural properties.
As care coordinators, we have partnered with Trilogy Care as the Home Care Package provider. Far North Cares is built by a team of locals dedicated in providing easily-accessible home care supports.
Why Far North Cares?
Remain healthy, independent, and connected.
Far North Cares will manage all aspects of your Home Care Package that many find difficult, such as finding appropriate support workers, scheduling care hours, and managing your budget.
We work with you and the local workforce to meet your care needs. Once you have selected your preferred support worker, we run compliance checks to ensure all workers have a registered ABN, current insurance, and any licenses required to carry out their specific line of work.
Working with your local care coordinator that is powered by Trilogy Care (a registered aged care provider) means you can be assured you are receiving the best quality care, offering you more flexibility and value for money than with a traditional aged care service provider.
What we do
Our Services
HCP Onboarding
We will assist you in every step in applying for a Home Care Package, from preparing for your ACAT assessment to onboarding with Trilogy Care as the HCP provider.
Find Support Workers
We will assist you in finding care workers and support workers that help you live safe, independent and connected to the community.
HCP Management
Have your support team managed by us, as well as any incidents or requests. Stay in control and remain independent while receiving support services.
Providing Remote Community Care
In-home care is hard to come by in our region. There is a lack of choice in providers and care services who do not live within the community and charge significant costs for travel, and to service our communities.
These high charges result in less visits from care workers, and inadequate support to properly care the seniors in Far North Queensland. In many cases, our seniors have lived their entire lives on their property and want to remain living the way they know how.
How to get started
1. CONTACT US
Start your journey
2. ORGANISE CARE
We organise your HCP management
3. FIND WORKERS
We help you find local support workers
4. RECEIVE CARE
You start receiving quality in-home care and support services at better value rates
Frequently Asked Questions
Where do you start with aged care?
All aged care services in Australia are coordinated through My Aged Care, your starting point for accessing Australian Government funded aged care programs and services.
Am I eligible for a Home Care Package?
To satisfy the requirements of a Home Care Package, you must be ‘an older person who needs coordinated services to help them stay at home’. The eligibility requirements state you must be over 65 years of age or 50 years of age for an Aboriginal or Torres Straight Islander heritage.
What is an ACAT Assessment
The Aged Care Assessment Team (ACAT) will assess your health, lifestyle and living situation, from this information they grant packages to consumers on four different levels of care:
Level 1: basic care needs – $10,271.10 per year
Level 2: low-care needs – $18,063.85 per year
Level 3: intermediate care needs – $39,310.50 per year
Level 4: high-care needs – $59,593.55 per year
What services are available with a Home Care Package
There are various services you are able to receive on a Home Care Package (HCP). HCP funds can be used for home care services which assist you in remaining healthy, safe, independent, and connected to the community. Services that are specifically excluded by the Australian Government from being covered with HCP funds are excluded because they do not meet the immediate care needs of consumers.
QUESTIONS?
Whether you’re curious about support services, the Home Care Package program, or other home care queries, we’re here to answer.